Kitcentrum, a specialist in kitchen and bathroom products, was already listed in Google Organic Shopping. But despite well-optimised product pages, visibility was limited. With the rise of product grids in Google's search results, we saw an opportunity: smart feed optimisation via Channable allowed us to generate much more traffic and revenue from Organic Shopping.
Kitcentrum already had a strong foundation: their product pages were well optimised with relevant search terms and brand names in the titles. As a result, they were already listed in Google's Organic Shopping, but visibility was limited to a handful of products.
We saw a clear shift in the search results: on generic search terms such as ‘acrylic sealant paintable’, more and more frequently appeared product grids rather than just category pages. These were search terms that Kitcentrum traditionally ranked for with their subcategory pages, but now individual products also needed to be visible in these grids.
Our hypothesis: with a loose, optimised feed in Channable and smart feed rules, we could get much more value out of Organic Shopping extract. The challenge was to make the feed as rich and specific as possible, making products findable by both product terms (such as ‘sealant’) and applications (such as ‘bathroom’).
We tackled feed optimisation in three phases, becoming increasingly focused and data-driven.
Before going blind, we first worked out 20 optimisation ideas. Each idea was based on a hypothesis about how we could make products more findable.
Custom labels based on description data
We reviewed Kitcentrum's product descriptions and translated valuable information into custom labels. For example, did the description say ‘paintable’? Then a custom label came for that. This allowed us to write much more targeted rules.
Enriching titles and descriptions
By combining product type and custom labels, we created titles and descriptions that were much richer than what was on the website. For example, a product was given a title that perfectly matched generic search terms such as ‘acrylic sealant paintable bathroom’.
Colour attribute intelligent completion
Was the colour attribute not filled in? Then we tried to extract the colour from the description and still fill it in. This made the feed more complete and more useful for Google.
Double findability
For a product like ‘kit’, among other things, we optimised two ways:
Of the 20 tests we ran, some were successful, others less so. But by testing and measuring, we quickly built up an understanding of what worked.
A few months after the initial optimisations, we revisited one of the most successful ideas: subcategories and categories in product titles. By doing this more sharply and specifically, we were able to further improve findability.
In recent weeks, we have run two query fan out tests - a next-level approach where we use AI to optimise in an even more targeted way.
The process:
This approach will make Kitcentrum's PDPs more visible on all relevant query fan outs of their products.
The phased approach is delivering concrete results:
Growing market share Organic Shopping sessions have been rising substantially since we started this journey. The volume is obviously not as big as Paid Shopping yet, but the market share is growing steadily - and that's free traffic.
Query fan out tests deliver revenue The query fan out tests are showing great results. Not only are we seeing more sessions, but also serious turnover from these focused optimisations. By optimising and tracking by cluster, we can see exactly which product groups perform best.
Visible in product grids Products from Kitcentrum now appear in product grids for strategic, generic search terms - exactly what we are betting on.
Also impact in AI Overviews A nice side effect: we are also seeing estimated traffic from Google AI Overviews for some clusters. By making the feed as rich as possible, Kitcentrum becomes findable here too.
Below you can see the market share on 120 query fan out search terms in a cluster:
This case provides valuable insights for any retailer looking to get more out of Organic Shopping:
Do you also want to get more out of Google Organic Shopping? At Onder, we help retailers like Kitcentrum optimise their product feed and become visible where it matters. From strategic analysis to hands-on implementation in Channable.
Wondering what the possibilities are for your webshop? Get in touch with Martijn or Cynthia for an informal discussion.
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